2631708 - Recruiting Approvals To-Do tile shows 'No Due Date'

SAP Knowledge Base Article - Public

2631708 - Recruiting Approvals To-Do tile shows 'No Due Date'

Symptom

The recruiting approvals in the To-Do tiles in the Home page shows 'No due date' in spite of setting up the due date of requisitions in Form Template Settings.

Reproducing the Issue

  • Go to Home page >> To-Do tiles >> Recruiting Approvals
  • Click on the To-Do items. It shows 'No due date'

todo 1.PNG

Cause

The due date in the Recruiting Approvals To-Do notifications depend on the Step Due date of the route map step.

Resolution

  • Go to Admin Center>> Mange Route Maps
  • Select the route map 
  • For each step configuration, enter a Due date value.
  • Once the step due date is set up, the same will reflect in the To-Do tiles >> Recruiting Approvals

todo2.PNG

P.S: It is not a recommended configuration to set up Start Date, Exit Date and Due Date for Recruiting route maps.

Keywords

KBA , LOD-SF-RCM-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors Recruiting all versions