2631681 - Cannot revise an item

SAP Knowledge Base Article - Public

2631681 - Cannot revise an item

Symptom

When doing item revision, the admin is getting a java error. The customer is VSAAS.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

1. Choose an item

2. Click on the "Revise" link

3. Go through all the steps (make item production ready)

4. When you click on the "Run Job Now" the java error appears

If you scroll down the message you'll see at the end this message that could be the cause of this issue:  ‘could not find program unit being called: COMPANY_DATABASE_SCHEMA.PKG_PROGRAM"

where COMPANY_DATABASE_SCHEMA is the company's database schema in LMS

Cause

There are invalid objects that needs to be compiled and fixed.

Resolution

Please raise a Product Support ticket for the Operations team to correct this on the backend.

NOTE: Product Support team will need to validate the error first.

See Also

SRSD-24488

Keywords

could not find program unit being called, cannot revise an item, java error when revising an item, VSAAS, validated system , KBA , LOD-SF-LMS-ITE , LMS Items , Problem

Product

SAP SuccessFactors HCM Core 1802