SAP Knowledge Base Article - Public

2631257 - Leading Zeros for External Reference Field in Sales Orders Are Missing


You enter zero as leading numbers in the field External Reference in Sales Order, after you observe that those zeros are missing.


SAP Business ByDesign - all its version.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Sales Orders view .
  3. Search for the Sales Order ABC (ABC represents the ID of the Sales Order).
  4. Add 00 (zeros) in the External Reference field.
  5. Press Enter button.

You will observe that the leading zeros are missing.


It happens because the values in the External Reference field contained only numbers.


In order to have the leading zeros you need to customize the External Reference number to alpha numeric (contains number and characters). For example: 00123A. In this case, the leading zeros will not disappear after pressing Enter button.


Leading Zeros ; External Reference ; Sales Order , KBA , AP-SLO-SO , Sales Order , How To


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