2631170 - Frequency related error during Comp Form Launch - Compensation

SAP Knowledge Base Article - Public

2631170 - Frequency related error during Comp Form Launch - Compensation

Symptom

When you launch a form for a certain Planner no forms are being created and there is an error [Error: For input string: "Frequency Name"]

Environment

Successfactors Compensation

Cause

This is a data issue. There are user's with invalid frequency code in their Recurring Pay Component.

When a user does not have a frequency in employee file, it could be that

    1) empty data(frequency) in DB, or 
    2) invalid data(frequency) in DB.


Empty data will not result in launch form failure, while invalid data will.

Resolution

You will need to identify the user(s) who has an invalid frequency code and correct it. Running an ad hoc report should help. If you will encounter any ad hoc reporting issue while doing this Frequency report you will need to contact Employee Central Product Support Team.

Keywords

Error For input string, Error: For input string: , KBA , LOD-SF-CMP-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors HCM Core 1802