Documents related to tasks are not visible from the user side, neither to the user assigned to the task nor to the instructor/observer of the task.
SAP SuccessFactors Learning Management System (LMS)
Reproducing the Issue
In the LMS admin side, click on:
Learning > Tasks > Search and access the desired task > Documents > Relate the document to the task >
- When the task is assigned user, neither the user assigned to the task nor to the instructor/observer of the task can see the task related document.
It was confirmed by the Product Management (PM) team that the system is working as designed. The documents are a support material for the person who created and maintained the records. In instructional systems design, there is a relationship between Learning Objective-Task-Competency-Course. The system was built to support including those documents as references for the course instructional designers.
We encourage you to submit an enhancement request to have this functionality considered within future development cycles – you can do this on our Customer Influence portal at https://influence.sap.com/sap/ino/#/campaign/87.
As an alternative to have the task related document available to the user assigned and to the instructor/observer is relating the document at the item level. In the LMS admin side, click on:
Learning > Items > Search and access the desired item that has the affected task > More > Documents.
task, document, item, user, side, instructor, observer , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem