2630539 - LMS Offline Player Activation Code Button is not visible for users.

SAP Knowledge Base Article - Public

2630539 - LMS Offline Player Activation Code Button is not visible for users.

Symptom

Go to Learning Home Page > Options and Settings

Learning Offline Player Activation Code Button is not visilble for the users.

Environment

Successfactors Learning Management , Learning Management System.

Cause

If below property is set to 'false' , users won't be able to see Offline Player Activation Code Button under option and settings in the LMS user home page.

offlinePlayerUpgradeEnabled=false.

Resolution

Set the below property to 'true' as shown below to make Activation Code Button visible for the users.

Navigation Steps :

System Admin > configurations > System Configurations > LMS_ADMIN.

# This configuration controls whether Offline Player can be upgraded by users.
# Warning: If this configuration is set to false, users will not be able to download the Offline Player from Options and Settings.
offlinePlayerUpgradeEnabled=true

Keywords

offlinePlayerUpgradeEnabled , Activation Code Button , Offline Player. , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions