SAP Knowledge Base Article - Public

2630002 - Unable to save changes to custom column field on user


Changes to custom column field on user do not hold after clicking Save.


SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to any User in LMS administration and edit any custom column field then click 'Save'.
  2. Note any changes are reverted immediately to the original value.


Possible one-off bad DB index on coded DB packages.


Please create a request with Customer Success to create Operations request per internal memo to resolve.


SF LMS Learning record field change hold remain remains stick sticks stay stays Empl_id revert student ID , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ADM , Admin Tools , Problem


SAP SuccessFactors Learning 1802