Some customers have reported that after post a job in RCM (Recruiting Management) for a specific Brand the job doesn't appear in RMK (Recruiting Marketing) Career Site. However, in some cases after the Support Engineer complete an initial investigation it has been determined that the job has been posted in RMK but with incorrect Brand. Jobs with incorrect Brand aren't searchable in Career Site.
Brands are enabled in Command Center during implementation process. For sites with multiple brands configured, you can set up different colors, images, and fonts for each brand in the Global Styles menu of Career Site Builder (CSB). The best practice to integrate RCM and RMK (Recruiting Marketing) is to use a picklist field in RCM for Brands.
This article presents important recommendations about integration between RCM and RMK regarding Brands.
- Recruiting Marketing (RMK)
Reproducing the Issue
- Map the picklist created to select Brands to the Brand field in RMK;
- Create a Job Requisition in RCM;
- Select the Brand;
- Post the job externally to RMK;
The job won't be searchable for the this specific Brand.
Brand's name has a mismatch between RCM and RMK.
Values in a Brand field cannot contain spaces or punctuation, but can contain caps (e.g. BestRun). In case you are using a picklist to select a Brand in a job requisition, make sure the selected label matches the Brand's name created in Command Center.
In case you are using a picklist to select a Brand in a job requisition and the selected label has spaces or punctuatoin, it's possible to keep the picklist as it is. For this possibily it's necessary to have replacement functions in Command Center to replace an incorrect brand information coming from RCM to the correct brand name in RMK. An RMK Implementation Partner or Professional Services should be engaged to create functions in Command Center.
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