SAP Knowledge Base Article - Public

2629279 - Manage Template does not accept some roles in permission configuration for Job Requisition - RCM

Symptom

This article describes a feature limitation for manage templates. This limitation happens just for job requisition templates in Recruiting.

When publishing or saving as draft any change to job requisition templates the system keeps the Saving message in the upper right corner and the Field Permissions Defined turns in Red:

KBA 1.jpg

When checking the permissions defined in the template an error message is shown:

"There are errors. Check the main page for more details. And if there are sections below, check them for any field level error." or/and "'Field Permission Role Name' is a required field. Please provide a value."

kba 2.jpg

Environment

SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Go to Manage Templates;
  2. Open a job requisition template;
  3. Try to make any change and hit Save or Publish as Draft;
  4. Page keeps the save message in the upper right corner;
  5. Open the Field Permissions Defined and check the message.

Cause

This is caused due to a limitation in the Manage Template feature. When configuring a block permission to a role that is allowed in recruiting but is not part possible selections in this tool, it is not able to validate the role.

The image bellow shows one example that causes this issue:

kba 4.jpg

As shown, this block of permission is granting write permission to the OM role. Since OM is not part of the available roles in the drop-down, the tool does not allow the user to save the changes.

This behavior will happen every time when the user has or try to configure a permission block for a role that is not presented in the manage template tool as J, OM, OH, etc.

This feature allows configure permissions just for the most common roles, the ones displayed in the drop-down as shown below:

kba 3.jpg

This configuration is supported by RCM module when configuring directly in the xml template:

kba 5.jpg

Resolution

If you are seeing this behavior and you need to make any changed to your template, you can contact support team and request the necessary alterations. It will be done directly in the XML template. Please check the article 2258199 to learn how to submit a software change request ticket.

Our product management team is working on an implementation code in order to allow this feature to support this kind of role. They will try to conclude this implementation to delivery the code change within the 2018 Q3 release, however, it is not confirmed yet.

We will keep this document updated with the news we have from product management team.

See Also

RCM-44162

Keywords

job requisition template, manage template, There are errors. Check the main page for more details. And if there are sections below, check them for any field level error. ,'Field Permission Role Name' is a required field. Please provide a value. , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors Recruiting all versions