2629270 - [LGN0004]Accessing OData API using Basic authentication or External OAuth... error appears in SAP Analytics Cloud

SAP Knowledge Base Article - Public

2629270 - [LGN0004]Accessing OData API using Basic authentication or External OAuth... error appears in SAP Analytics Cloud

Symptom

  • Following error message appears in SAP Analytics Cloud when creating or scheduling a model based on SuccessFactors data source:
    [LGN0004]Accessing OData API using Basic authentication or External OAuth on non-API servers is forbidden, Action: Please switch to the corresponding API server in https://help.sap.com/viewer/d599f15995d348a1b45ba5603e2aba9b/PRODUCTION/en-US/03e1fc3791684367a6a76a614a2916de.html.
  • The HCM server host could be accessed successfully.
    E.g.: https://api2.successfactors.eu/odata/v2 returns the OData entities properly after providing login credentials.

Environment

  • SAP Analytics Cloud 2018.5.1
  • SAP SuccessFactors

Reproducing the Issue

  1. Connect to your SAP SuccessFactors account
  2. Create a model based on the connection

Cause

Defect in the SFSF data request flow from SAC.

Resolution

This issue is planned to be fixed in the 2018.07 wave.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, lgn0004, odata, api, sfsf, successfactor, server , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0