2629115 - All the Products are shown in Value Help of Product ID in New Manual Invoice

SAP Knowledge Base Article - Public

2629115 - All the Products are shown in Value Help of Product ID in New Manual Invoice

Symptom

When you create a New Manual Invoice, the Value Help for Product ID shows all the Products without any restriction.

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to Customer Invoicing Workcenter.
  2. Select New Manual Invoice.
  3. In the New Manual Invoice Request screen, add the Account details.
  4. Navigate to Items Tab, Add Row and then click on Value Help for Product ID
  5. All the Products are shown without any restriction on Sales Unit.

Cause

When you create Sales Order, the products shown are limited based on the Sales Organization. However, during Manual Invoicing, it is expected that all products are available to the person who is creating the Manual Invoice. Manual invoicing is an exception process; hence it is required that there is no restriction on products for this transaction.

Resolution

This is system standard behavior.

Keywords

Value Help; Product Value Help; All products are shown; No restriction on products in invoice; , KBA , AP-CI-CI , Customer Invoice , Problem

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1802 ; SAP BUSINESS BYDESIGN 1808 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1805