2628823 - Resetting User passwords

SAP Knowledge Base Article - Public

2628823 - Resetting User passwords

Symptom

This KBA describes how to reset User passwords

Environment

SuccessFactors Employee Central OData API

SuccessFactors Employee Central SFAPI

Resolution

The following are the setps to reset user passwords:

  1. Go to Admin Center -> Manage Employees -> Reset User Passwords ( or Tool Search: Reset User Passwords)
  2. username: SAP_Support
  3. New Password: xxx || Confirm Password: xxx => xxx is the new password
  4. Reset User password

Very important in case the API user was created for SAP support:

It is needed to log in with the created API user and change the password, once the reset is done.

Reason: It is mandatory to change the password after the first log in and this can not be done by SAP support team.

Keywords

Reset user passwords, resetting user passwords , KBA , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , How To

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors HCM Core 1802 ; SAP SuccessFactors HCM Core 1805 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508