2628717 - Duplicated Line Items in Delivery Request

SAP Knowledge Base Article - Public

2628717 - Duplicated Line Items in Delivery Request

Symptom

When you open the Delivery Request XXX, you see that there are more line items than in the related Sales Order or Stock Transfer.

XXX = Delivery Request ID.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Outbound Logistics work center.
  2. Select the Delivery Requests view.
  3. Search for the Delivery Request XXX.
  4. Open the Delivery Request XXX.
  5. Choose View All.
  6. Select the Line Items tab.

Notice that some Line Items are duplicated.

Cause

The Delivery Request XXX is showing duplicated line items because each of the line items were initially rejected from the delivery request and once they were rejected, the customer demand for the products was released again. Then the system will not reopen the rejected item, it will create new line items.

Resolution

The system is working as designed, as the line items were rejected and then released again.

Keywords

Delivery Request; Reject; Rejected; , KBA , request , reject , rejected , AP-ODP-ODR , Outbound Delivery Request , How To

Product

SAP Business ByDesign all versions