2628688 - Unable to connect to OData Services in SAP Analytics Cloud (SAC)

SAP Knowledge Base Article - Public

2628688 - Unable to connect to OData Services in SAP Analytics Cloud (SAC)


Unable to connect to OData Services with error: Error send request to proxy. Status 403 Reason: Forbidden. Check the connection details and user credentials the try again in SAP Analytics Cloud (SAC)


  • SAP Analytics Cloud 2018.5.1

Reproducing the Issue

  1. Connect SAP Cloud Connector to SAP Analytics Cloud per  https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/ae39ab60b1154c179e2baabd26aa249c.html
  2. Create an SAP Analytics Cloud OData Connection to an On-Premise OData service per https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/release/en-US/1c1e36eeb99e420aa20ebe6e39af2b65.html
  3. Notice the error


SAP Cloud Connector entry for On-Premise OData service host has not been created.


For On-Premise OData service host http://<HOST>:<PORT>/<Package>/<Service> create SAP Cloud Connector Entry:

  1. In the navigation panel select Cloud to On-Premise
  2. Under the Access Control tab, select + (Add)
  3. Fill in the Edit System Mapping dialog
    • Back-end Type: Other SAP System
    • Protocol: HTTP (or HTTPS depending on whether you implemented SSL)
    • Virtual Host: <HOST>
    • Virtual Port: <PORT>
    • Internal Host: <HOST>
    • Internal Port: <PORT>
    • SAProuter: <leave empty>
    • Principal Type: None
    • SNC Partner Name: <leave empty>
    • Description: OData service host
    • Check Internal Host: [Checked]
  4. Click Save
  5. Now when you specify Data Service URL = http://<HOST>:<PORT>/<Package>/<Service> in SAP Analytics Cloud it will use SAP Cloud Connector to look up <HOST>:<PORT> under <Virtual Host>:<Virtual Port> and route the reques to <Internal Host>:<Internal Port>
  6. Select the system you added to the Mapping Virtual To Internal System list
  7. In the Resources Accessible area, select + (Add)
  8. Fill in the Add Resource dialog
    • URL Path: /<Package>
    • Enabled: [Checked]
    • Access Policy: Path and all sub-paths
    • Description: OData service for <purpose>
  9. Click Save
  10. Now when you specify Data Service URL = http://<HOST>:<PORT>/<Package>/<Service> in SAP Analytics Cloud SAP Cloud Connector will permit access to /<Package> and all sub-paths on <Internal Host>:<Internal Port>

See Also

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SAP Analytics Cloud 1.0