SAP Knowledge Base Article - Public

2628674 - How to add "Assign" under Actions in item record?

Symptom

"Assign" link is missing in the Actions portlet of item record as seen in below screenshot.assign.png

Environment

SAP Successfactors Learning

Learning Manamgement System(LMS)

Reproducing the Issue

1.Login as an admin to LMS

2.Navigate to Learning>Items

3.Search for any item

4.Click on the item and you will see that the Actions section does not have any link for 'Assign'.

Cause

The workflow responsible for this action is missing in the admin role.

Resolution

1.Login as an admin to LMS.

2.Go to System Admin>Security>Role Management.

3.Search for the Role that the admin has

4.Click on Edit icon and then click on Workflows.

5.Click on "Add one or more from list" link.

6. Click on "Expand All" link.

7.Select the workflow "Assign Item To User".

8.Click on Add.

9.Click on Apply Changes.

Once you make the above changes, you will be able to see the 'Assign' link as below.
assign1.png

Keywords

Assign link is missing,admin cannot see assign,assign not present in actions,Actions,Assign , KBA , LOD-SF-LMS-ITE , LMS Items , How To

Product

SAP SuccessFactors Learning all versions