2628547 - Tile returns duplicate entries in drilldown for form status

SAP Knowledge Base Article - Public

2628547 - Tile returns duplicate entries in drilldown for form status

Symptom

Dashboard 2.0 tile shows duplicate entries in the drilldown

Environment

SuccessFactors HCM Core

Dashboards 2.0

Reproducing the Issue

1. Download the "Performance form status" standard tile from the SuccessStore.
2. Add the column "Current Route Step" into the drilldown.
3. Run the tile against users with data.
4. Observe duplicate entries in the drilldown.

5. Create an adhoc report with the exact same columns as well as people scope, dataset.
6. Run the adhoc report
7. Observe the same duplicate entries occuring at the adhoc layer.

Cause

Current Route Step should not be used as a column.
It will always pull default values for current route step.

Adhoc in this example shows duplicates already - which will be inherrited by the tile.
Should the above affect you the incident you create needs to be raised with the Performance Management component as the data is provided incorrectly from this subdomain.

Resolution

Remove Current Route Step from the drilldown.

or:

Replace Current Route Step with Current Route Step (Locale Specific).
This would also allow users to see this column in their respective locale should it differ from the default language (Only if the labels are provided in the users locale).

Keywords

Tile, Duplicate, Drilldown, Dashboard, Performance Form Status , KBA , LOD-SF-ANA-DSH , Dashboard and YouCalc , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors HCM Core 1802 ; SAP SuccessFactors HCM Core 1805 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508