SAP Knowledge Base Article - Public

2628222 - Live Data Connection to SAP Universes fails in SAP Analytics Cloud (SAC)

Symptom

Live Data Connection to SAP Universes fails in SAP Analytics Cloud (SAC)

Environment

  • SAP Analytics Cloud 2018.5.1
  • SAP BOE LIVE DATA CONNECT 1.0.4

Reproducing the Issue

  1. Install SAP BOE Live Data Connect per https://help.sap.com/viewer/8c42716c6977461b8eec8216a28ac1a6/4.2.5/en-US/4614809db4b845cab172fbd4acdfd84e.html
  2. Create a Live Data Connection to SAP Universes in SAP Analytics Cloud
  3. Connecto to SAP Universes fails

Cause

Tomcat Configuration (bin/tomcat8w.exe) no longer works to point Tomcat BI 4 (Windows) to the boe.properties file

Resolution

Follow section 2. c. For Tomcat BI 4 (Windows) at https://help.sap.com/viewer/8c42716c6977461b8eec8216a28ac1a6/4.2.5/en-US/14b7943431bb4fb08b73b6ef4f43ab88.html

Resulting Command line will look something like: "\\<HOST>\C$\Program Files (x86)\SAP BusinessObjects\tomcat\bin\tomcat8.exe" //RS//BOEXI40Tomcat ++JvmOptions=-DBocInaAgentConfigurationFile="C:\Program Files (x86)\SAP BusinessObjects\tomcat\conf\boe.properties" ++JvmOptions=-Dtracelog.configfile="C:\Program Files (x86)\SAP BusinessObjects\tomcat\conf\bo_trace.ini"

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, live, universe, connect, failed, servlet , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0