2628222 - Live Data Connection to SAP Universes fails in SAP Analytics Cloud (SAC)

This KBA relates to the legacy version LUC 2.x only. It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

Live Data Connection to SAP Universes fails in SAP Analytics Cloud (SAC)

• SAP Analytics Cloud 2020
• SAP BOE LIVE DATA CONNECT 2.x

1. Install SAP BOE Live Data Connect per https://help.sap.com/viewer/6be6d1fc887046f7a5e5c1aa52505e86/latest/en-US/7618c88853674e768920f34cdbe1a97a.html
2. Create a Live Data Connection to SAP Universes in SAP Analytics Cloud
3. Connecto to SAP Universes fails

Tomcat Configuration (bin/tomcat8w.exe) no longer works to point Tomcat BI 4 (Windows) to the boe.properties file

Follow section 2. c. For Tomcat BI 4 (Windows) at https://help.sap.com/viewer/6be6d1fc887046f7a5e5c1aa52505e86/latest/en-US/14b7943431bb4fb08b73b6ef4f43ab88.html

Resulting Command line will look something like: "\\<HOST>\C$\Program Files (x86)\SAP BusinessObjects\tomcat\bin\tomcat8.exe" //RS//BOEXI40Tomcat ++JvmOptions=-DBocInaAgentConfigurationFile="C:\Program Files (x86)\SAP BusinessObjects\tomcat\conf\boe.properties" ++JvmOptions=-Dtracelog.configfile="C:\Program Files (x86)\SAP BusinessObjects\tomcat\conf\bo_trace.ini"

• How to find User Assistance for SAP Analytics Cloud?
• Ask a question on the SAP Community!
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)

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