SAP Knowledge Base Article - Public

2628155 - Report Key Figures Probability and Chance of Success Have Different Results

Symptom

You are using the key figures Probability and Chance of Success in a report that is based on the data source Opportunity Header and Item. You noticed that the result rows show different amounts, even though the single values are the same.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the work center Analysis and open any report based on the Oppotunity Header and Item data source, for example the report Opportunity Analysis.
  2. Add the key figures Chance of Success and Probability to the view.
  3. Add the characteristic Opportunity to the view.
  4. In the Rows & Columns tab, click on the Opportunity field > Show Settings.
  5. Change the Result Row Settings to Show.

Now compare the results for the 2 key figures. It will not be the same value even though the value for each opportunity is the same.

Cause

The 2 key figures have different aggregation settings:

  • Probability calculates the average.
  • Chance of success calculates the average of all values that are not zero, null or error. So any opportunity that is zero will not be considered for the average.

This may give a different value in the result.

Resolution

This is the correction behaviour. Depending on which value is required for your scenario, you can make use of one or the other key figure.

Keywords

average, analysis, result line, result row, report, data source, characteristic , KBA , LOD-LE-OPP-ANA , Opportunity Analytics , Problem

Product

SAP Cloud for Customer add-ins all versions