2628148 - Unauthorized from GetServerInfo for Live Data Connection to SAP Universes in SAP Analytics Cloud (SAC)

SAP Knowledge Base Article - Public

2628148 - Unauthorized from GetServerInfo for Live Data Connection to SAP Universes in SAP Analytics Cloud (SAC)

Symptom

  • Unauthorized from GetServerInfo for Live Data Connection to SAP Universes in SAP Analytics Cloud (SAC)
  • Error: "MessageClass":"com.sap.csina.cloud.boe.WebiRestException: ErrorCode: RWS 00070\nMessage=Internal server error. (RWS 00070)

Environment

  • SAP Analytics Cloud 2018.5.1
  • SAP BOE LIVE DATA CONNECT 1.0.4

Reproducing the Issue

  1. Install SAP BOE Live Data Connect per https://help.sap.com/viewer/8c42716c6977461b8eec8216a28ac1a6/4.2.5/en-US/4614809db4b845cab172fbd4acdfd84e.html
  2. Browse to https://<Tomcat Host>:<Tomcat Port>/sap/boc/ina/GetServerInfo
  3. Notice the error

Cause

GetServerInfo from SAP BOE LIVE DATA CONNECT does not support interactive login

Resolution

  1. Test SAP BOE LIVE DATA CONNECT per https://help.sap.com/viewer/8c42716c6977461b8eec8216a28ac1a6/4.2.5/en-US/91c6420055b0483986abf21f0e07c597.html
  2. Test Live Data Connection to SAP Universes in SAP Analytics Cloud
  3. Narrow down issues using trace logs per https://help.sap.com/viewer/8c42716c6977461b8eec8216a28ac1a6/4.2.5/en-US/045d76c25e2848c2b33fdfc6d8607935.html

See: 2628222

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, live, universe, connect, unauthorized , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0