2627900 - Unable To Export Items From An Installed Base

SAP Knowledge Base Article - Public

2627900 - Unable To Export Items From An Installed Base

Symptom

When trying to export the items individually from an Installed Base there is no option to do so, even if you try using Data Workbench.

Environment

SAP Hybris Cloud for Customer 1802/03.

Reproducing the Issue

  1. Go to the Data Workbench work center.
  2. Select the Import view.
  3. Mark the option Individual Objects.
  4. Filter by Installed Base.
  5. There is no option to import only the Installed Base that contains items.

Cause

Items for Installed Base cannot be imported as Individual Objects.

Resolution

This is the expected behavior for the Installed Base scenario. In case you have a request for a different behavior, you may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center (servicecenter@sap.com). Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.


An alternative option may be to check the SAP Customer Influencer Site to submit an idea: https://influence.sap.com/SAPCloudforCustomer.

Keywords

Installed Base; Data workbench; Items , KBA , LOD-LE-IBA-IBA , Installed Base , How To

Product

SAP HYBRIS C4C ADDINS 1802 ; SAP HYBRIS C4C ADDINS 1805 ; SAP HYBRIS C4C ADDINS 1808