2627565 - Error 'Changes Lead to License Overconsumption'

SAP Knowledge Base Article - Public

2627565 - Error 'Changes Lead to License Overconsumption'

Symptom

You receive the error 'Changes Lead to License Overconsumption' when trying to lock/unlock user or edit its attributes. Also, the changes are not saved.

Environment

SAP Business ByDesign - all its versions.

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Open Business User view.
  3. Select the user.
  4. Try to lock / unlock the user or try to edit its attributes.
  5. You will receive the error 'Changes Lead to License Overconsumption' and the changes will not be saved.

Cause

There is a Scoping Question that was selected to prevent overconsumption of user licenses.

Resolution

  1. Go to Business Configuration.
  2. Open Implementation Projects view.
  3. Click on Edit Project Scope.
  4. Go to Questions step.
  5. Navigate to: Built-in Services and Support -> System Management -> User and Access Management.
  6. Deselect the question 'Do you want to prevent an overconsumption of user licenses?'.
  7. Finish the scoping.

Keywords

license overconsumption; business user; subscriber licenses; service control center; business user; lock unlock , KBA , SRD-CC-IAM , Identity & Access Management , Problem

Product

SAP Business ByDesign all versions