2627498 - Are high priority SAP Jam e-mails sent out immediately?

SAP Knowledge Base Article - Public

2627498 - Are high priority SAP Jam e-mails sent out immediately?

Symptom

  • Are high priority SAP Jam e-mails sent out immediately?
  • In what time SAP Jam sends high priority emails ?
  • Are high priority e-mails sent our directly after the according events have occurred or does it depend on which settings are made on group level for the e-mail notifications(immediately, daily, weekly, none)?

Environment

SAP Jam

Resolution

 High priority emails are not dependent on the group email settings.

But they are sent out near immediately with some minor delay in case many of these events happen in a short period to prevent spamming the user with many emails. No specific time frame can be provided other than soon after.

Keywords

Are high priority SAP Jam e-mails sent out immediately? SAP Jam emails high priority Jam email , KBA , LOD-SF-JAM-EML , Emails , Problem

Product

SAP Jam Collaboration all versions