2627397 - BizX configuration error in LMS Admin

SAP Knowledge Base Article - Public

2627397 - BizX configuration error in LMS Admin

Symptom

When changing the BIZX configuration within LMS Admin, the following error is generated when updating the metadataProviders[IDP1].value value:

Validation Error

You must correct the following error(s) before proceeding:

The configuration is invalid: https://<url to be updated>/idp/samlmetadata?company=<company_id>;org.opensaml.saml2.metadata.provider.MetadataProviderException: Error retrieving metadata from https://<url to be updated>//idp/samlmetadata?company=<company_id>;

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Navigate from LMS Admin > Configuration > System Configuration > BIZX
  2. Search for metadataProviders[IDP1].value and update the url as necessary
  3. Error is generated when Apply Changes is selected

KBA metadataProviders[IDP1] error.jpg

Cause

Issue with DNS which needs to be resolved by Operations team

Resolution

Create an incident with CS who will coordinate with Operations team to resolve the error

Keywords

Validation Error, The configuration is invalid, MetadataProviderException, Error retrieving metadata, metadataProviders[IDP1].value , KBA , LOD-SF-LMS-INT , LMS Integrations , How To

Product

SAP SuccessFactors Learning all versions