SAP Knowledge Base Article - Public

2627226 - Native Feeds Missing in the System

Symptom

Native feeds missing after integrating the system with SAP JAM.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

Pre-requisites:

You have already integrated your system with SAP JAM.

  1. Go to the Feeds work centre.
  2. Select the Feed view.

You can see only the feeds coming from JAM, but not the native ones.

Cause

This is the expected system behaviour.

Resolution

As soon as you have integrated SAP Hybris cloud for Customer with JAM you will be able to see the JAM Feeds only.

You can have the JAM or native feeds only in the system. Both feed types are not supported simultaneously in the system.

Keywords

Feeds, Native Feeds, JAM Feeds. , KBA , feeds , native feeds , jam feeds , SRD-CC-FED , Feeds , Problem

Product

SAP Cloud for Customer all versions