SAP Knowledge Base Article - Public

2627005 - Notify <User> button is not displayed for "Assign a Buddy" , "Recommended people" in NHA

Symptom

Notify <User> button is not displayed under Assign a Buddy or Recommended People

Environment

All DC

Reproducing the Issue

Disabled Auto sending of Email from :
BizX => Configure New Hire activity planning process => select the process and Edit the same
Under Assign a Buddy , uncheck or ensure Send Email button is not checked.
Same for Recommended people also.

Above setup will ensure , while Hiring Manager fill details for Assign a Buddy or Recommended People , Notify <User> is shown.
However , Notify <User> button is not displayed in all cases.

Cause

Configuration

Resolution

As per System behaviour , The button Notify <User> is shown when the configuration is accordingly and when the person to be notified has a mail address.

The mail is not sent to the Onboarding Candidate but to the Recommended Person or Buddy.

So for impacted cases, check if User Email address is maintained in the system or not.

Keywords

Notify <User> ; Notify ; Assign a Buddy ; Recommended people ; Email button missing ; New Hire Activities ; NHA , KBA , LOD-SF-OBD-NHA , New Hire Activity , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508