You need to check the Downtime details for a particular Month/Year.
SAP Hybris Cloud for Customer, SAP Business ByDesign
Reproducing the Issue
Go to Service Control Center Work Center.
- Go to System Availability View.
Downtime Details are not maintained correctly or missing.
- To check the duration for which the system was down.
Under the Downtime Details (Current System), Downtime will be shown for a particular Month.
To check for Previous Month's, follow the below steps:
- Click on Show More.
- Click on Analyze Data.
- In Calender Month/ Year, Choose the month for which you want to check the downtime details.
- Click on Go.
Downtime details , KBA , downtime details , SRD-CC-CC , Control Centre , How To