2626801 - Cost Information Duplicated on Sales Order

SAP Knowledge Base Article - Public

2626801 - Cost Information Duplicated on Sales Order

Symptom

You opened the Pricing and Invoicing tab from a sales order and you noticed that, under item pricing section, a Price Component is duplicated.

Environment

SAP Business ByDesign - all its versions.

Reproducing the Issue

Checking the Sales Order:

  1. Go to the Sales Order work center.
  2. Select the Sales Order view.
  3. Search for the Sales Order ABC (ABC represents your Sales Order document ID).
  4. Click on the Edit button and then on the View All button.
  5. Navigate to Pricing and Invoicing tab.
  6. Under item pricing click on the Expand All button.
  7. Note that two lines exist for the same cost.

Cause

The system backend has sent this cost component twice when the document was created.

Resolution

  1. Go to the Sales Order work center.
  2. Select the Sales Order view.
  3. Search for the Sales Order ABC.
  4. Click on the Edit button and then on the View All button.
  5. Navigate to Pricing and Invoicing tab.
  6. Click on the button Update Pricing.
  7. Select the 'Completely' option.

This will retrigger the scenario and will remove the duplicated information.

Keywords

Costs; Pricing and invoice; Duplicate line; Sales Order; Price Component; , KBA , SRD-CRM-ORD , Orders & Contracts , Problem

Product

SAP Business ByDesign all versions