SAP Knowledge Base Article - Public

2626444 - SAP HANA Logon when connecting to SAP Analytics Cloud (SAC)

Symptom

SAP HANA Logon when connecting to SAP Analytics Cloud (SAC)

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Browse to SAP Analytics Cloud tenant
  2. Prompted for login by https://cloudanalytics.accounts.ondemand.com/saml2/idp/sso/cloudanalytics.accounts.ondemand.com
  3. Log in
  4. Not you are now prompted for SAP HANA credentials by https://<SAP Analytics Cloud Tenant>/sap/hana/xs/formLogin/login.html?x-sap-origin-location=%2Ft%2FE%2F

Cause

This issue can only be resolved by SAP.

The SAP Cloud Operations team is responsible for resolving this issue.

Please request this fix via a Product Support chat incident on the SAP ONE Support Launchpad by choosing the SAP BusinessObjects Business Intelligence >> SAP Analytics Cloud expert area or the LOD (OnDemand) >> LOD-ANA-BI component.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, HANA, Logon, connecting, authentication , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0