SAP Knowledge Base Article - Public

2626004 - You Are Not Able To Extend KUT Fields Created On Account Sales Data To Appear In Colums Of The Territory Management Rules

Symptom

You are not able to base your Territory Realignment Run Rules on a KUT field created on the Sales Data facet of an Account.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

Prerequisite: You have created a KUT field on the Sales Data facet of an Account.

  1. Go to the Sales work center.
  2. Go to the Realignment Runs view.
  3. Click the Maintain Territory Rules link.
  4. Click Adapt Columns.
  5. The field you created is not available.

Cause

Only the Customer BO’s common node (the node where extension field defined on Customer BO reside) is exposed for territory rules adaptation. Sales Data extension fields are part of another BO (SALES_ARRANGEMENT), and thus will not be available for territory rules adaptation.

Resolution

This is current expected system behaviour.

Keywords

KUT Field, Account, Sales Data, Decision Table, Territory Management Realignment Rules , KBA , LOD-CRM-TM , Territory Management , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer all versions