SAP Knowledge Base Article - Public

2626003 - Dashboard Not Visible for End User

Symptom

End users cannot see a specific dashboard in the Analysis work center.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Logon as the end user.
  2. Go to the Analysis work center, view Dashboards.
  3. Search for a particular dashboard that you know was created successfully.

It is not listed in the dashboard drop down. You may see some other dashboards.

Cause

The dashboard was not published by the key user.

Resolution

  1. Log on to HTML5 as the key user.
  2. Go to the Analysis work center, view Dashboards.
  3. Find the dashboard and click on Edit.
  4. In step 1, check the box Published and save this.

See Also

2040437 - The Analysis Work Center does not show any Reports or Dashboards

Keywords

Dashboard missing, dashboard not visible, user cannot see dashboard , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP Cloud for Customer add-ins all versions