SAP Knowledge Base Article - Public

2625972 - Unable to access Manage Recruiting Settings - Recruiting Management

Symptom

Unable to access Admin Center > Manage Recruiting Settings

Environment

SuccessFactors Recruiting Management (all versions)

Reproducing the Issue

  1. Access the Instance;
  2. Admin Center;
  3. Manage Recruiting Setting;
  4. Blank screen will appear instead of loading the recruiting settings

Resolution

SOLUTION #1


Confirm that the user facing the issue is properly RBP-permissioned to have access to Manage Recruiting Settings:

2018-04-05_21-54-13 (2).png

SOLUTION #2

Please run sync job to resolve this issue:

1. Login into provisioning
2. Go to Manage Scheduled Jobs page
3. Click on create new job button
4. Select MDF Object Definition To DB SYNC from drop down. Select valid user name and provide some job name.
5. Click on create job button
6. Click on run it now button on action tab

Note: Please get in touch with the Implementation Partner to get this job "MDF Object Definition To DB SYNC"  scheduled or raise an support incident.

Keywords

Unable to access Recruiting Settings Manage Recruiting Settings , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HCM Core 1711