2625831 - Extension Fields Cannot Be Added For Marketing Permissions In Leads

SAP Knowledge Base Article - Public

2625831 - Extension Fields Cannot Be Added For Marketing Permissions In Leads

Symptom

The Marketing permission in Leads do not allow to add any extension fields.

Reproducing the Issue

  1. Go to Sales work center.
  2. Go to the Leads view.
  3. Open Lead XYZ (XYZ represents Lead ID).
  4. Go to the Marketing facet.
  5. Go to the adaptation mode.
  6. Edit Master Layout.
  7. Add field selection.

Here the option to add New Field is not there.

Cause

This is beacuse we have not enabled the extension scenario for Mareketing Permissions in Leads yet.

Resolution

This is planned in 1805 release and currently we have the Marketing Permission extension scenarios enabled only for Contacts and Individual Customers.

Keywords

Marketing Permissions, Leads. , KBA , marketing permission , extension fields in leads , LOD-CRM-LM , Lead Management , Problem

Product

SAP HYBRIS C4C ADDINS 1802