2625672 - Unable to add comments to the candidate application from the pipeline view

SAP Knowledge Base Article - Public

2625672 - Unable to add comments to the candidate application from the pipeline view

Symptom

Unable to add comments to the candidate application from the pipeline view

Environment

All DC

Reproducing the Issue

1) Access the Instance

2) Select any of the candidate for a given requisition

3) Click on the candidates> Take Action > Add comment

4) Added Comments are not visible under the Candidate Application Summary Page.

2018-03-29_18-56-48.jpg

Cause

Permission issue in the Candidate Application Template.

Resolution

User should have the write permission for the comment field.

<field-permission type="write">
  <role-name group-name="Recruiters"><![CDATA[Dynamic Group]]></role-name>
  <country><![CDATA[XXXXX]]></country>
  <source><![CDATA[*]]></source>

<field refid="comments"/>

Keywords

not able to add the comment Comments are not visibile. , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors Recruiting 1511 ; SAP SuccessFactors Recruiting 1602 ; SAP SuccessFactors Recruiting 1605 ; SAP SuccessFactors Recruiting 1608 ; SAP SuccessFactors Recruiting 1611 ; SAP SuccessFactors Recruiting 1702 ; SAP SuccessFactors Recruiting 1705 ; SAP SuccessFactors Recruiting 1708 ; SAP SuccessFactors Recruiting 1711 ; SAP SuccessFactors Recruiting 1802 ; SAP SuccessFactors Recruiting 1805 ; SuccessFactors Recruiting 1207 ; SuccessFactors Recruiting 1210 ; SuccessFactors Recruiting 1302 ; SuccessFactors Recruiting 1305 ; SuccessFactors Recruiting 1308 ; SuccessFactors Recruiting 1311 ; SuccessFactors Recruiting 1402 ; SuccessFactors Recruiting 1405 ; SuccessFactors Recruiting 1408 ; SuccessFactors Recruiting 1411 ; SuccessFactors Recruiting 1502 ; SuccessFactors Recruiting 1505 ; SuccessFactors Recruiting 1508