2625640 - PDI Field Data Not Populated During Inbound Repliation of Material to C4C

SAP Knowledge Base Article - Public

2625640 - PDI Field Data Not Populated During Inbound Repliation of Material to C4C

Symptom

PDI field data is not populated in the Material BO(Material BO is an example, it is valid for any BO) even though PDI field data exists in the incoming XML payload for Material Replication from SAP Business Suite interface

Environment

SAP Hybris Cloud For Customer

Reproducing the Issue

  1. Replicate Material from ERP to C4C by adding some data to the IDOC field which is mapped to C4C PDI field
  2. Open Administration --> Web Service Message Monitoring -> Open XML message
  3. You can see the PDI field exists with some data
  4. Open the corresponding material in C4C, data is not populated in the BO

Cause

Patch solution is enabled in the C4C system but the PDI field data coming in the incoming XML has namespace of the Original Solution

Resolution

Update the middleare(PI/HCI) mapping to send the correct namespace(Patch Solution) to C4C

See Also

https://blogs.sap.com/2015/11/25/integrating-pdi-development-tenants-via-netweaver-pi-namespace-switch/

Keywords

PDI, namespace, Patch solution, HCI, SAP PI , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

Product

SAP Hybris Cloud for Customer all versions