2625527 - Not able to search in Org Unit if multiple languages are considered

SAP Knowledge Base Article - Public

2625527 - Not able to search in Org Unit if multiple languages are considered

Symptom

Trying to search with different language in Org Unit but not seeing response

Environment

All DC

Reproducing the Issue

In refrence files => corporate strcuture => All levels have name as English languauge
Customer has switched to different locale other than English
Trying to enter value in one of the list in panel in local language but system is not autopopulating the existing data

Cause

Expected bahaviour. Changing locale will not help in search with same locale in Org Unit list. Locale specific content (Name of company if considering level 1 : Company) should be added in Corporate structure

Resolution

Consider Level 1 : company as example , locale as : Hindi
Company name must be in Hindi in Corporate structure => level 1 to ensure we can search with same in panel :
language 1.PNG

On testing the same in panel with Hindi languague , we can see response as :

language 2.PNG

Keywords

Translation of Org list in multiple languague ; Org list locale ; search with locale ; org list empty ; search in org list shows empty , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508