SAP Knowledge Base Article - Public

2625344 - Workflow "Update" option not available on few objects.

Symptom

No "Update" option available for the user / initiator rather they get to see only "Withdraw" and "Resubmit" options on the below objects.

EC Elements:

• Dependents
• Work Permit
• Foundation object workflows

MDF elements:

• Intelligence Services Workflow
• Benefits
• MDF object with data operation Delete
• MDF object with Pending data configuration as False

Environment

SuccessFactors

Employee Central 2.0

Workflow

Reproducing the Issue

When approver "sent back" the workflow, the user/initiator get to see only Withdraw and Resubmit option and no "Update".
option available.

Cause

It is because for fewer objects the "on the fly" changes are being supported so for such objects "Withdraw" and "Resubmit" options are alone available.

Resolution

It is expected system behavior, therefore to update the workflow, the user would require to

Withdraw the workflow and then do the edit, to be able to amend changes to the record then resubmit it.

Keywords

No "update" option on workflow, workflow exceptions, Workflow update, Workflows on FO , KBA , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , Problem

Product

SAP SuccessFactors HCM Core all versions