SAP Knowledge Base Article - Public

2625236 - Error: An Internal Server Error occurred in the SAP Analytics Cloud agent: -1 when trying to import data from BW

Symptom

Error: An Internal Server Error occurred in the SAP Analytics Cloud agent: -1 when trying to import data from BW

Error: "EPM_SERVICE : {"errorCode":"PLUGIN_ERROR","rawError":"ERROR_RUNTIME_EXECUTION","errorDefinition":"{\"status\":\"Error\",\"httpStatus\":\"500\",\"error\":{\"code\":\"INTERNAL_SERVER_ERROR_IN_C4A\",\"rawError\":\"null\",\"params\":[]}}"}" shows up in Chrome developer tools (F12)

Environment

  • SAP Analytics Cloud 2018.4.1

Reproducing the Issue

  1. Login to Tenant
  2. Select a Model
  3. Select a query and refresh it to import data

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Bug Filed

Product

SAP Analytics Cloud 1.0