SAP Knowledge Base Article - Public

2625235 - HTTP Status 500 – Internal Server Error in SAP Analytics Cloud (SAC)


HTTP Status 500 – Internal Server Error in SAP Analytics Cloud (SAC)

In Chrome Developer Tools see POST to https://authn.<Landscape Host> fails with Status Code: 500


  • SAP Analytics Cloud 2018.4.1

Reproducing the Issue

  1. Browse to SAP Analytics Cloud tenant url
  2. Notice the issue


This issue can only be resolved by SAP

The SAP Cloud Operations team is responsible for making this change.

Please request this change via a Product Support chat incident on the SAP ONE Support Launchpad by choosing the SAP BusinessObjects Business Intelligence >> SAP Analytics Cloud expert area or the LOD (OnDemand) >> LOD-ANA-BI component.

See Also

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SAP Analytics Cloud 1.0