2624709 - Application error while accessing the job info history

SAP Knowledge Base Article - Public

2624709 - Application error while accessing the job info history

Symptom

Application Error in History of Job Information

Environment

SuccessFactors

Employee Central 2.0

Job information

Reproducing the Issue

Navigate to the employee's job info--> click the history--> Application error pops up

Cause

It is because of any one record in the job history record doesn't have manager data "manager field with null value",

you can pull out an adhoc report of job info as of date and can verify whether anyone record is existing within the system without manager value.

Resolution

To fix this you would need to upload "no manager" value into that particular record using incremental import with sequence number as same as that of the record in the exported adhoc report.

Note: The import should be done with the "sequence column" filled up on the job info import template. If you leave this "sequence number" column empty,then the system would understand that it is just another record which means instead of updating the "no value record" the system creates another record with value no manager on same date.

Keywords

Application error on job info history, No manager import , KBA , application error on job info history , employee central , LOD-SF-EC-JOB , Job Information & Propagation XML , Problem

Product

SAP SuccessFactors HCM Core all versions