SAP Knowledge Base Article - Public

2624683 - When writing on Jam Feed receive error message "Enter a new status message."

Symptom

When writing on the Jam Feed, the error message "Enter a new status message." is received.

Environment

SAP Jam Collaboration

Reproducing the Issue

  1. Access SAP Jam;
  2. Write and share a post on the SAP Jam Feed;
  3. Write and share a new post with the same post;
  4. You will receive an error message saying: "Enter a new status message." and you will not be able to share your post.

Cause

This error message is introduced to avoid that multiple repeated post to be done on SAP Jam, so if you do the same post twice in a roll with little time between them the system will identify it as duplicated and show the error message.

Resolution

One solution to be able to post the same message in a short time is to do a post between the repeated post.

For example if you want to post test twice in a short time period, you can post "test", then post anything else like "test1" and then post "test" again.

Keywords

Introduzca un nuevo mensaje de estado. , KBA , LOD-SF-JAM-FED , Jam Feed , Problem

Product

SAP Jam Collaboration all versions