SAP Knowledge Base Article - Public

2624613 - LMS: "These labels have the same values as the base labels. They are not imported as custom labels"

Symptom

  •  Error when importing labels: "These labels have the same values as the base labels. They are not imported as custom labels"

Environment

SAP Successfactors Learning Management System (LMS)

Reproducing the Issue

  1. Log in to LMS as admin.
  2. Navigate through System Admin > Tools > Label Import/Export.
  3. Select 'Import Labels', then click Next.
  4. Upload the import file, then click Next twice.
  5. Select 'Active Locale ID', 'Use By', and 'Overwrite Existing Labels'.
  6. Click 'Finish'.
  7. Error will be encountered.

Cause

You are trying to change the label value(s) into the standard values (base labels / out-of-the-box labels).

Once the label is customized, import tool does not support reverting its value to standard.

Resolution

Update the label(s) via References > Geography > Labels.

See Also

2120336 - How to change the messages or text/labels displayed in LMS

Keywords

 label, import, failed, base labels, custom label, learning, LMS , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions