SAP Knowledge Base Article - Public

2624609 - Picklist is not populating with values or not displaying any thing

Symptom

Few picklist in ONB end is showing empty results or
No values shown in Picklist

Environment

All DC

Reproducing the Issue

Created a HCM Picklist field in panel
Defined picklist
while preview , Not seeing value displaying in Picklist

Cause

Parent child relationship

Resolution

Generally we face issue with picklist as : picklist showing UNAVAILABLE : If this is the case , check KBA  : 2422154 , In this case, Other Picklist is populating values so, could not be a Integration issue.

Check the HCM Picklist field configured in Panel and see if there is any Parent control defined or not.
If parent control is defined than unless Parent field is selected (filled) , child picklist will not display anything as child will show results based on Parent selection and mapping available in Picklist file.

To test such scenario , use Data tab in preview panel page and pass Key and corresponding value and see if child is populatig or not.

See Also

KBA  : 2422154

Keywords

Picklist missing , Parent picklist , child picklist , parent child picklist , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508