2624553 - Candidates unable to attach resume getting the message "The Document attachment feature is disabled."

SAP Knowledge Base Article - Public

2624553 - Candidates unable to attach resume getting the message "The Document attachment feature is disabled."

Symptom

Getting the message "The Document attachment feature is disabled" when canddiates upload their resume

Environment

SuccessFactors Recruiting Management

Reproducing the Issue

1. Candidates create their proifle

2. Canddiates upload/attach their resume

3. Candidates will recieve the message "The Document attachment feature is disabled"

Cause

The "Enable the Attachment Manager" feature is not checked in Provisioning

Resolution

Check the "Enable the Attachment Manager" feature in Provisioning (Company Settings -> "Enable the Attachment Manager"

Keywords

- Resume upload - Candidate resume - Attachment Manager , KBA , LOD-SF-RCM-CAP , Candidate Profiles , How To

Product

SAP SuccessFactors Recruiting 1711