When running a custom spreadsheet report the report either fails or returns no data.
Reproducing the Issue
- Login to instance
- Navigate to the custome spreadsheet report
- Run the spreadsheet report
- Report fails or returns no data
RBP was enabled after the custom spreadsheet report was created and implemented.
If you are switching from classic permissions to RBP every custom spreadsheet report needs to be reviewed and include RBP definitions.
Standard spreadsheet reports need to be adjusted to include RBP definitions as well. See reference for additional guidance.
Depending on who built the report you need to reach out to either the partner or our professional services team to have the affected reports adjusted.
KBA 2166864 - Spreadsheet Report fails from the UI
KBA 2189132 - Spreadsheet Report file empty although it completes successfully
Spreadsheet report, RBP, Spreadsheet report fails, Spreadsheet report no data , KBA , LOD-SF-ANA-VIE , List View, Spreadsheet & Classic reports , Problem