2624461 - [b1802] Event Reasons not showing up in MSS / History / Termination Screen

SAP Knowledge Base Article - Public

2624461 - [b1802] Event Reasons not showing up in MSS / History / Termination Screen

Symptom

  • When performing MSS / History / Termination action, Event Reasons are not showing up.
  • You have an existing association between Event Reason and Legal Entity
  • You have all the sufficient permissions to view Event Reasons 
  • Event Reasons are showing up fine for other employees

Environment

Employee Central b1802

Reproducing the Issue

If Event Reason Derivation via XML or Rules is disabled:

  • Go to Take Action > Change Job and Compensation Information > Select Event > Event Reasons are not showing up for select employees

In History:

  • Take Action > Make Correction or Insert New Record > Select Event > Try to Select Event Reason > Nothing is showing up

In Take Action > Terminate

  • Termination Reasons are not loaded

Cause

This is an ongoing issue in the b1802 release.

Resolution

Engineering is currently investigating and analyzing the root cause of the issue. Kindly revisit this KBA for the updates on the resolution.

Keywords

 Event Reasons not loaded, b1802, Termination, History, ECT-94372 , KBA , LOD-SF-EC-JOB , Job Information & Propagation XML , Bug Filed

Product

SAP SuccessFactors HCM Core 1802