2624409 - 3PL STO Delivery Status in Finished Status Although Inbound delivery is not created and released

SAP Knowledge Base Article - Public

2624409 - 3PL STO Delivery Status in Finished Status Although Inbound delivery is not created and released

Symptom

3PL Stock Transfer Order ABC Delivery Status populated as Finished status , However Inbound Delivery is not created and released.

Environment

SAP Business By Design

Reproducing the Issue

  1. Go to Outbound Logistics Control Work Center.
  2. Navigate to Customer Demand View.
  3. Select Stock Transfer Orders.
  4. Search for ABC(ABC refers to Stock transfer Order id).

You observe Stock Transfer Order ABC Delivery status in Finished status.

  1. Go to Third Party Logistics Work Center.
  2. Navigate to Outbound Deliveries sub view under 3PL Outbound View.
  3. Search for Outbound delivery DEF(DEF refers to Outbound delivery id).


You observe Outbound Delivery DEF is  released and Inbound delivery Notification KLM  (KLM refers to Inbound delivery Notificatiion id ) in Advised status.

Cause

In 3PL Process Settings, All requests  is set as Automatic, upon creation and release of Outbound delivery , Stock Transfer Order Delivery status will be finished irrespective of whether Inbound delivery is created or not, Hence you see this behaviour.

Resolution

In order to change the behaviour If we set 3PL process settings all requests  to manual, Stock transfer Order Delivery status will wait for Inbound delivery to be created and released. In order to perform the settings, follow the below steps

  1. Go to Third Party Logistics Work Center.
  2. Navigate to 3PL Process Settings View.
  3. Set All requests as Manual.
  4. Save the Changes

Keywords

3PL STO Delivery status in Finished status, 3PL STO Inbound delivery not created but in Finished status. , KBA , 3pl sto in finished status , 3pl sto inbound delivery not created , 3pl sto finished, no inbound delivery , AP-CR , Customer Requirement Processing , Problem

Product

SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1805