2624014 - Error for duplicate record when performing Record Learning Multiple

SAP Knowledge Base Article - Public

2624014 - Error for duplicate record when performing Record Learning Multiple

Symptom

Admin is trying to Record Learning for multiple user but gets an error informing that there is a user who already has the learning record and will not proceed.

Environment

SAP SuccessFactors Learning Management Systems (LMS)

Reproducing the Issue

  1. Go to Users > Tools > Record Learning - Multiple;
  2. Add the item and users;
  3. Click next
  4. Provide the date, completion and grade;
  5. Apply the changes and click next;
  6. Review and submit

Resolution

This has been resolved on 1708, the admin will still get a warning informing which user(s) already has the learning record and will created the record for the other users on the list.

Keywords

LMS, SAP, Record Learning, Record learning Multiple, duplicate record , KBA , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning 1608