Symptom
This article will provide information on the control we have over the following RCM pending items that may be displayed under a user To-Do list:
- Pending Job Requisition Approval
- Pending Offer Approval
- Pending Interview Assessments
Environment
SAP SuccessFactors Recruiting Management
Resolution
It is not possible to remove these pending items from a user To-Do list, or to hide them through an Admin Center> Manage Home Page setting. The only way to have these items removed from the pending list is actually working on what is pending.
Pending Job Interview Assessments will appear in a users To Do Tile list until the candidate in question is moved to a disqualification/withdrawn status or else the job requisition in question is closed.
There are also a few known behaviours where the To-Do tile may not work as expected with pending offer approvals. We have the following articles created to discuss this matter.
- Missing Offer Approval tasks under the new Recruiting Approvals To-Do tile - 2437582
- Rejected job offers are displayed in the To-do list - 2599019
- Overdue offer approvals showing in to-do list - 2302933
If steps in KBA 2302933 - Overdue offer approvals showing in to do list - Recruiting Management have been followed and the tasks remain then a case can be created with Support to remove these.
Note: The Provide Interview Feedback To-Do tile will only be removed once the user has given an overall rating (Recommended/Not Recommended) for the candidate in Interview Central, then clicked I'm Done (tapped on Submit via the mobile application). Once an overall rating has been given the interview feedback to-do tile will be removed from the home page.
Once the Interview has been scheduled, the Pending Interview Feedback to-do tile will appear immediately for the relevant Interviewers, on their Homepage.
Keywords
To Do Tile, card job requisition, thumb up, thumb down, recommended, rating, complete, interview, feedback, interview central, reminder, Interview Assessments Outstanding , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , How To