SAP Knowledge Base Article - Public

2623299 - How is the Overall Referral Progress on referrer's Referral Tracking tab calculated - Recruiting Management

Symptom

  • What is the logic behind the % shown in Overall Referral Progress (seen on referrer's Referral Tracking tab)?
  • Can the percentage be hidden or disabled?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Recruiting Management
  • Referral Tracking
  • Employee Referral

Reproducing the Issue

As an internal user, go to the Home > Careers.

Under Referral Tracking tab, you will see the Overall Referral Progress (in percentage) of the candidate you have referred to a particular job.

ERP1.PNG

Resolution

Overall Referral Progress (seen on referrer's Referral Tracking tab) is a tracking of where the candidate is in the application progress and can't be disabled or turned off.

That is calculated between where the candidate is in Talent Pipeline and the statuses that are set to be 'Visible to Referrer' in Edit Applicant Status Configuration in Admin Center. The first hire status should be when 100% is reached. As and when the candidate progresses through the talent pipeline, the percentage keeps increasing.

Sometimes there could be scenarios where the Overall Referral Progress percentage stays 0% in spite of moving the candidate throough different statuses of the talent pipeline. For the cause of such scenarios and fix of that issue, please refer to the KBA 2427430.

Another scenario would be when there's a 'Candidate has Applied' status right next to the candidate's name but they haven't applied yet (that can be verified by clicking on the candidate's name and 'Apply Date' on the left side of the screen will be showing a 'Not Available' status). For that, please check KBA 2699312.

See Also

2427430 - Overall Referral Progress % stays at 0%

2699312 - Referred candidate shows 'Candidate has Applied' status when they haven't applied - Recruiting Management

Keywords

Referral progress, Employee Referral, Referral Tracking, Overall Referral Progress , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions