2623126 - How to Make Maintenance Plans Visible on the Contracts Interface

SAP Knowledge Base Article - Public

2623126 - How to Make Maintenance Plans Visible on the Contracts Interface

Symptom

How to make maintenance plans visible on the Contracts interface.

Environment

SAP Hybris Cloud for Customer

Cause

This is the expected system behavior.

Resolution

  1. Go to the Installed Base work centre.
  2. Select the Maintenance Plans view.
  3. Open a maintenance plan.
  4. Select the Maintenance Items facet.
  5. Add a product or installation point.
  6. Add the contract id in the Contract ID field.
  7. Save the changes.
  8. Go to the Contracts work centre.
  9. Select the Contracts view.
  10. Open the relevant contract.
  11. Select the Maintenance Plan facet

You can see that the relevant maintenance plan is displayed now.

 

Keywords

Contract, Maintenance Plan, Maintenance Items. , KBA , contract , maintenance plan , maintenance items , LOD-CRM-MPL , Maintenance Plan Processing , LOD-LE-COP-SRV , Service Contract , Problem

Product

SAP Hybris Cloud for Customer all versions